Hi Rajesh,
Welcome Rajesh ... Please find below the list of configuration steps to be followed for the repair and returns processing: Thats all I have as an extract which has been prepared over a period of time:
- Action Box Setting in Service Notification – SPRO
- Special Parameters for Service Notifications – OIM9
- Repair Procedure – VORP
- Item Category & Requirement Type – OVZI
- Requirement Type – OVZH
- Requirement Class – OVZG
- Service Order – OIOA
- General Task List – IA05
- Create/Process Service Products – OISD
Please let me know for any sort of help if requiored on the config / process
Regards