Hi Friends,
I need some information on the flow is of a Service Contract life cycle in CRM & its integration with SAP ECC.
What is the document flow?
What a Service Contract will result in ECC and what all accounting documents would get created during :
a) Billing for a Service Contract
b) Creating a Service Order in relation to the above service contract.
What cost objects are generally used :
a) Internal Order
b) Profitability Segment
c) Service Order
d) ???? any other
How the profitability of a Service Contract can be reviewed.
Thanks,
Ankur Goel