H Rahul,
I am working to configure Case Management to work with GTS. I have made what I believe are the correct configuration settings under Process Route and Case Types in the IMG for Case Management, and have activated it for SAP GTS. The guide recommends that you leave the default settings for most of the config, which I have. However, when I try to create a case I receive the message "No process route model could be determined".
Can you share the detailed steps in sequence to set up case management?
Thanks for your help.
Raj